After-Sales Service Commitment

To ensure the timely, safe, and proper delivery of our equipment, we are committed to providing comprehensive after-sales service and making every effort to meet user satisfaction. Our service commitments are as follows:

1. Once the products arrive at the site, we will provide full technical support throughout the entire process, from installation to operation. This includes on-site guidance, installation assistance, equipment debugging, and commissioning support.

2. We guarantee comprehensive product quality assurance and provide a one-year “Three Guarantees” service (repair, replacement, and refund) for our products.

3. If a customer requests service, we will respond within two hours of receiving the notification. If on-site service is required, our service personnel will arrive within 24 hours for locations within the province and within 48 hours for locations outside the province.

We adhere to the principle of "Customer First" and are dedicated to providing users with zero-defect products and exceptional service.